How To Fix The Webcam Crashing Issue After The Windows 10 Anniversary Update

How To Fix The Webcam Crashing Issue After The Windows 10 Anniversary Update:- Did you fall for the Windows 10 anniversary update just like the other millions of users? If yes, you might be pretty angry with what it did to your webcam. Webcam freezing or crashing issue is widely reported by millions of Windows users after they updated to the Windows 10 anniversary update. Don’t panic yet, we have got a simple registry hack that can help you resolve the webcam freezing/crashing issue. Since the registry entries are to be changed, it is highly recommended that you create a system restore point before proceeding, just to be on the safer side. You can refer to our article on the topic How To Create Restore Point In Windows 10 A Step By Step Guide to learn how to create a system restore point. Once you are all set, let’s get started.



intro

STEP 1

  • Press the WIN+R keys together to open the Run dialog box. When it opens up, type in regedit and hit enter key. This will open up the Registry Editor window for you.

1regedit

STEP 2

  • When the Registry Editor window opens up, navigate to the following path:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform
    
  • Make sure that you have navigated to the correct path as shown in the screenshot below. Highlight Platform key by clicking on it. Right click on an empty space in the right window pane corresponding to the Platform key, click on New and then on DWORD (32-bit) Value option.

2path

STEP 3

  • Name the newly created DWORD value as EnableFrameServerMode.

3name

STEP 4

  • Double click on EnableFrameServerMode to modify its Value data field. Enter 0 as the value in the Value data filed and hit OK button. That’s it.

4valueData

Check whether your windows version is 32 bit or 64 bit. Go to the bottom of the article to find out how to check that out. If your version of Windows is 32 bit, then you are done. You can close the application that gives the Webcam crashing or freezing issue and restart it to see if the webcam works now. If your version of Windows is 64 bit, then you need to make some more changes to your registry entries. Follow the steps given below for that:

STEP 5

  • In the Registry Editor window, navigate to the following path and make sure the path is correct.
    HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform
    
  • Highlight the Platform key by clicking on it and click on an empty space in the right window pane corresponding to the Platform key. Click on New and then on DWORD (32-bit) Value.

5new

STEP 6

  • Name the newly created DWORD value as EnableFrameServerMode.

6nameIt

STEP 7

  • Double click on the newly created EnableFrameServerMode DWORD value to modify its Value data. Enter 0 value as the Value data and hit Ok button. Restart the application which is giving the webcam issue to see if your issue is resolved.

7valueData

How To Find Out Whether Your System Is 32 bit or 64 bit

You can find out whether your system is 32 bit or 64 bit by going to Control Panel–>System and Security–>System.
8bit

When Microsoft fixes the issue and releases the updated version, you can revisit the Registry Editor and delete the DWORD values that you have created. Hope you found the article useful. If you are still facing the webcam freezing or crashing issue, kindly leave comments in the comment section below. We would be happy to help. Stay tuned for more tricks, tips, and hacks.



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