Fix Error This app can’t open in Windows 10 (solved)

Windows users who have upgraded their computers recently to Windows 10 are facing problems. Whenever they try to open an app, an error appears, saying “This app can’t open”. The app tries to load in a window and then this error is shown by Windows 10.

If you have been facing this error, there is nothing to worry about anymore. We will help you fix this issue.

 

How to Fix Error This app can’t open

This error can appear due to a number of reasons. Some of the reasons behind this error are – issue with Windows Store cache, corrupt Windows Store, Antivirus or Firewall conflict, unresponsive Windows Update Service, etc. Doesn’t matter what the issue be behind this error in your case, we will help you fix it. Simply follow the methods, until the problem is solved.

 

 

1. Troubleshoot Windows Store 

In this method, we will try to fix the issue using Windows Store Troubleshoot. Windows Store Troubleshoot is Windows’ tool that searches for Windows Store issues and fixes them. Follow the steps to fix the problem.

 

Step 1. First, you will have to download the Windows Store Apps Troubleshooter. Go to this Microsoft’s link to download it.

 

Step 2. Now, double-click on the downloaded file. This will open the Windows Store Apps Troubleshooter.

 

Step 3. Now, in the Troubleshooter window, go to Advanced.

Windows Store Troubleshooter Advanced

 

 

Step 4. In the next screen, make sure the box beside Apply Repairs Automatically is marked, and click on Next.

 

Windows Store Troubleshooter Apply Repairs Automatically Next

 

 

Step 5. Now the Troubleshooter will check for issues and fix them.

 

Step 6. The method is not finished yet. Now, open Troubleshoot. To open Troubleshoot, Go to Cortana and type Troubleshoot. Select Troubleshoot from results.

 

Open Troubleshoot

 

Step 7. The last step will open a Troubleshoot window. Here, click on Windows Store Apps. It will be located under Find and fix other problems.

 

Troubleshoot Open Windows Store Apps

 

Step 8. Now the Troubleshooter will check for issues. Follow the on-screen instructions to complete this method.

 

This should fix the problem. If you are still facing the problem, follow the next method.

 

2. Reset Windows Store Cache 

Another one of the best methods so far which have helped many Windows users facing the same problem is resetting the Windows Store cache. Follow the steps to perform this method.

 

Step 1. Open Run. To open Run, right-click on the Start menu button and select Run.

 

Run Run

 

Step 2. The last step will open Run. Here, type wreset and click on OK.

 

Run Wsreset

 

Step 3. Now, Command Prompt window will open up and wreset command will be executed. Wait for it to finish. When it’s done, simply Restart your computer.

 

This should solve the issue. If this didn’t work for you, try the next solution.

 

3. Change User Account Control Settings

In this method, we will try to fix this issue by making some changes in the computer’s User Account Control Settings. Follow the steps to perform this method.

 

Step 1. Open Control Panel. To open Control Panel, go to Cortana and type control panel in the search area. Now, select Control Panel from the results.

 

Open Control Panel

 

 

Step 2. The last step will open the Control Panel window. Here, go to System and Security.

 

Control Panel System And Security

 

 

Step 3. In System and Security window, select Security and Maintenance.

 

Security And Maintenance

 

 

Step 4. In the Security and Maintenance window, click on Change User Account Control settings. It will be located on the left side of the window.

 

Change User Account Control Settings

 

 

Step 5. In the User Account Control Settings window, you will see a slider, which can be moved up and down. It will have 4 levels from Always Notify to Never Notify. Here, move the slider up and leave it at Always Notify. After that, click on OK.

 

Change User Account Control Settings 1

 

 

Step 6. Now, restart your computer.

 

Check if this has fixed the problem for you, or not. If it didn’t work, perform the next method.

 

4. Disable Firewall and Antivirus (Temporarily)

Firewall and Antivirus can conflict with apps, which can result in this error. So, now will try to fix the error by temporarily disabling the Firewall and Antivirus. Follow the steps to perform the method.

Note: Here we will show you how to disable Windows Defender. If you use a 3rd party antivirus, you can perform similar steps on it to disable it.

 

Step 1. Open Settings. To open Settings, right-click on the Start menu button and select Settings.

 

Open Settings

 

 

Step 2. The last step will open the Settings app. Here, go to Update & Security.

 

Update & Security

 

 

Step 3. Now, select Windows Security from the left side of the window. After that, click on Open Windows Defender Security Center.

 

Open Windows Defender Security Center

 

 

Step 4. The last step will open the Windows Defender Security Center. Here, click on the Settings icon. It will be located at the bottom left side of the window.

 

Open Windows Defender Settings

 

 

Step 5. Now, select Virus & threat protection settings.

 

Open Virus Threat And Protection Settings

 

 

Step 6. In Virus & threat protection settings window, turn off Real time protection, Cloud-delivered protection and Automatic sample submission to turn off the Windows Defender.

 

Off Virus And Threat Protection Settings

 

 

This should solve the error. If the issue still persists, perform the next method.

 

 

5. Re-register Windows Store

Most of the reasons behind this issue are related to Windows Store. In this method, we will try to fix the problem by re-registering the Windows Store. Follow the steps to perform this method.

 

 

Step 1. Open Windows PowerShell in Administrator Mode. To open Windows PowerShell in Administrator Mode, go to Cortana and type windows powershell in the search area. Now, right-click on Windows PowerShell from the results and select Run as administrator. When asked for confirmation, click on Yes.

 

Powershell Run As Admin

 

 

Step 2. The last step will open the Windows PowerShell window. Here, copy and paste the following command and press Enter.

 

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

 Powershell Register Windows Store Command

 

 

Step 3. Let the command run. When it’s done, close Windows PowerShell and restart your computer.

 

This should solve the problem. If the error still shows up, perform the next method.

 

6. Start Windows Update Service

Many times the Windows Update Service is not running. This means your computer isn’t able to update the Windows, which can result in the error. So, in this method, we will make sure the Windows Update Service is running. We will also do the same with the Application Identity Service. Follow the steps to perform the method.

 

 

Step 1. Open Run. To open Run, right-click on the Start menu button and select Run.

 

Run Run

 

 

Step 2. The last step will open the Run window. Here, type services.msc in the Run window and click on OK.

 

Run Services.msc 1

 

 

Step 3. The last step will open the Services window. Here, look for the service with name Windows Update, right-click on it and select Properties.

 

Windows Update Properties Services

 

 

Step 4. The last step will open the Windows Update Properties (Local Computer). Here, make sure the Startup type is selected as Automatic. Also, if the service status says Stopped, click on the Start button. After that, click on Apply and then on OK.

 

Windows Update Properties Start

 

 

Step 5. Now go back to the Services window, and look for a service with name Application Identity. Right-click on it and select Properties.

 

 Application Identity Properties

 

 

Step 6. As the last step opens the Application Identity properties, make sure the Startup type is set to Automatic and click on Start button. After that, click on Apply and then on OK.

 

Application Identity Properties1

 

 

Step 7. Restart your computer.

This should fix the problem. If it didn’t work, try the next method.

7. Check for Windows Update

Sometimes, the error which is almost unfixable is fixed by a small Windows Update. Microsoft releases frequent Windows Updates, which fixes many issues. Also, if your Windows hasn’t been updated for a long time, a number of issues can originate on their own. So, check for Windows Update. And if there are any pending updates, download and install them. Windows Update can be accessed from Settings.

After updating the Windows, the error should be fixed by now. If the problem still persists, perform the next method.

 

8. Check for Virus and Malware

In the next method, we will look for malware and virus. And if there are any, we will quarantine them. To perform this method, you can go for a third-party antivirus or Windows Defender. Make sure the antivirus software is up to date and then run a full scan of your computer for malware and virus. The anti-virus/defender will find and fix virus/malware if found any.

Check if this has solved the error, or not. If it didn’t, try the next method.

 

9. Update Windows Store from Command Prompt

If the Windows Store is outdated, it could result in the error as well. Let’s update the Windows Store through a command from Command Prompt. Follow the steps to perform the method.

 

 

Step 1. Open Command Prompt in Administrator Mode. To open Command Prompt in Administrator Mode, go Cortana and type command prompt in the search area. Now, right-click on Command Prompt in results and click on Run as administrator. When asked for confirmation, click on Yes.

 

Command Prompt Run As Admin

 

 

Step 2. The last step will open the Command Prompt window. Now, copy and paste the following command in Command Prompt window, and press Enter.

 

schtasks /run /tn “\Microsoft\Windows\WindowsUpdate\Automatic App Update”

 Command Prompt Update Windows Store

 

Step 3. Let the command run and finish its process. When it’s done, Restart your computer.

 

 

This should fix the issue. If the problem still persists, perform the next method.

 

10. Change User Account Control settings from Group Policy

Follow the steps to perform this method.

 

Step 1. Open Run. To open Run, right-click on the Start menu button and select Run.

 

Run Run

 

 

Step 2. In the Run window, type secpol.msc and click on OK.

 

Run Secpol.msc 1

 

 

Step 3. The last step will open the Local Security Policy window. Here, follow the following path on the left side of the window.

Local Policies > Security Options

 

 Local Group Policy Security Options

 

 

Step 4. Now, on the right side of the window, look for these policies User account control: Detect application installations and prompt for elevation and User account control: Run all administrators in Admin Approval Mode. Make sure both are set to Enabled. If they are not enabled, double-click on them to open their Properties and make the required changes.

 

Local Group Policy Security Options 1

 

 

Step 5. Now, open Command Prompt in Administrator Mode. To open Command Prompt in Administrator Mode, go Cortana and type command prompt in the search area. Now, right-click on Command Prompt in results and click on Run as administrator. When asked for confirmation, click on Yes.

 

Command Prompt Run As Admin

 

 

Step 6. In the Command Prompt window, type the following command and press Enter.

gpupdate /force

 

Command Gpupdate Force

 

Step 7. Let the command run and finish. When it’s done, Restart your computer.

 

After the restart, you should no longer face this problem. If you are still getting the error, perform the next method.

 

 

11. Fix License Service

Follow the steps to perform this method.

 

Step 1. Right-click at an empty space on your desktop. In the right-click menu, go to New and select Text Document.

 

Create New Text Document

 

 

Step 2. Now open the newly created New Text Document from the desktop.

 

Step 3. Paste the following text in the New Text Document.

 

echo off

 

net stop clipsvc

 

if “%1?==”” (

echo ==== BACKING UP LOCAL LICENSES

move %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.dat %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.bak

)

 

if “%1?==”recover” (

echo ==== RECOVERING LICENSES FROM BACKUP

copy %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.bak %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.dat

)

 

net start clipsvc

 Fix License Service Text Document

 

Step 4. Now, go to File and select Save as… from the drop-down menu.

 

File Save As New Text Document

 

 

Step 5. In the Save as window, click on Desktop from the left side and then select the Save as type as All Files. After that, enter the File name as license.bat. Now click on Save.

 

Save License.bat Tect Doc

 

 

Step 6. Go back to your Desktop and locate the file license.bat. Right-click on it and click on Run as Administrator.

 

License.bat Run As Admin

 

This will stop the license services and rename the caches. After this, perform the next method.

 

 

12. Reinstall Problematic Apps

As the error shows up while opening only a few apps, it means the error is affecting only those apps. So, in this method, we will uninstall and then reinstall those apps. Follow the steps to perform the method.

 

Step 1. Click on the Start menu button and locate the apps which are affected by the error.

 

Step 2. Right-click on those apps and select Uninstall.

 

Uninstall App Start Menu

 

After uninstalling the apps, open the Windows Store app and reinstall those apps. This will fix the problem. If it didn’t, perform the next method.

 

 

13. Run System File Checker

SFC scan is an inbuilt Windows 10 tool, which searches and fixes corrupt system files. Corrupt files are one of the reasons behind the error. Follow the steps to perform this method.

 

Step 1. Open Command Prompt as Administrator. To do this, go to Cortana and type Command Prompt in the search area. Now, right-click on Command Prompt from search results and select Run as administrator. When prompted with a dialog box to confirm if you want to open Command Prompt in Admin mode, select Yes button.



 

Command Prompt Run As Admin

 

 

Step 2. Now, in the Command Prompt window, type following command and press Enter.

sfc /scannow

 Run Sfc Scannow

After performing the last step, now you just need to wait for the command to finish its process. The process may take more than 15 minutes. When the SFC is done scanning and fixing the corrupt files, restart your computer.

If this method didn’t work for you and you are still stuck with the error, perform the next method.

 

14. Create a New User Account

If nothing has worked for you so far, then you should create a new user account. Follow the steps in How to Create a New User Account in Windows 10.

When you are done creating a new user account, sign in in the new user account. You won’t face any error anymore.

We hope we were able to help you solve this issue. If you solved this problem using some other method, or if you have any questions regarding this issue, mention them below in comments.

 


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