Origin is not able to access internet is a major issue with some windows 10 users now-a-days. Electronic Arts (EA) is always updating their user application with updates, which sometime causes error.
Before troubleshooting, take this necessary steps to make sure these following things. Check your internet connectivity. Check social media like EA sports twitter handle and EA sports Facebook page for any issues with their servers.
Sometimes, Windows firewall is preventing Origin from accessing the internet.
Fix-1 : Windows firewall is preventing Origin from accessing the Internet-
This may prevent Origin to access the internet. Follow the next steps to check the firewall settings-
1. Go to the search bar and type “Allow an App through Windows Firewall” and click on it. It will open the windows firewall on the control panel.
2. Now, click on the “Change Settings”. It will request permission to change settings. Click on “Yes“.
3. Scroll down to find Origin and click on the both “Private” and “Public“. Make sure that there you have checked both the “Private” and “Public” for the Origin. This will make sure that there is no effect of firewall on Origin.
Check to see if the issue still persists.
Fix- 2 : Run Origin as an Administrator
This may also be the reason for this issue. Sometimes Origin might be crashing because of not running the application with administration rights. To solve the problem please follow these steps-
1. Click on search box and type “Origin” and right click on it. Click on the “Open file location“.
3. Find the “Origin” and right click on it. Click on ” Properties“. Go to the “Compatibility” tab. Click on the check box beside “Run this program as an administrator”. A tick will appear in the check box. Click on “Apply” and “Ok.”
Check if the Origin is connecting to the internet.
Fix-3 Winsock Reset
Winsock handles input/output requests for Origin. Resetting winsock can solve the problem. Follow the next steps to reset winsock-
1. Press the “Windows Logo Key+R” which will open the “Run“.
2. Write “cmd ” and press “Shift+Ctrl+Enter” which will open the command prompt with administrative privilege.
3. Run the following command- “netsh Winsock reset” and hit enter.
4. Wait until there is ” Winsock reset completed successfully” message. Check if the Origin is working after the fix.
Fix-4 Reset the host files
The host file is used to map host-names to IP addresses. If for some reason the host files become corrupted, Origin will not be able to access the internet. You can reset the host files by following this steps-
1. You have to open the file explorer. Press Windows key+R and write “explorer” and press enter.
2. Go to the “Local Disk C:” and double click on the “Windows ” folder. Then go to the “System32″ folder and open the “Drivers” folder.
In case if you can’t find the Windows folder in the Local Disk C: then click on the “View” from the menu bar. Then click on the “Hidden Items” checkbox and which you will be able to see the Hidden folders ( including “Windows“).
3. After opening the “Drivers” go to the “Etc” folder.
4. . Right Click on it and click on “Open With” and choose “Notepad“. Press Ctrl+A select all the texts together and press “Delete”. After this copy and paste following lines in the notepad
5. Reboot the computer and check if the Origin is connecting to the internet or not.
Fix- 5 Disable the proxy servers
Proxy servers sometime cause this kind of errors. Proxy server handles inbound/outbound requests as an intermediate point. Please follow this next steps to disable the proxy servers-
1. Press Windows Key+R and then type “inetcpl.cpl” and hit “Ok“.
2. Go to “Connections” tab and then click on the “LAN Settings“. 3. Check the box beside the option ” Automatically detect settings” and make sure that the box beside option ” Use a proxy server for your LAN” remains unchecked. Click on “Ok“.
4. Click on “Apply” and “Ok” of the “Internet Properties” tab. Reboot the computer and check if is the Origin is connecting to the internet.