Fix – Realtek HD Audio Driver Failure Issues

Realtek is one of the largest hardware and driver manufacturing company, including audio codecs which are used in many computers and multimedia devices. The Realtek HD Audio Driver is the most used audio driver around the world. It provides high-quality Dolby, DTS, and Surround Sound. It comes with a number of features, but its main use is to provide your PC with sound. And if its driver stops working or has any issues, your computer’s audio won’t work.





Lately, since the Windows 10 came out, there have been numerous reports of Realtek High Definition Audio Driver failure. Usually, this issue occurs after upgrading your computer to Windows 10, or after installing any Windows 10 update. This normally happens when the driver is not up to date. But, it can also happen due to other reasons as well. This issue has been affecting a lot of Windows users, and if you are one of them, there’s nothing to worry. In this article, we will help you fix the problem. Just follow the methods mentioned below, one by one, until the issue is fixed.

 

How to Fix Realtek HD Audio Driver Failure

There are a few methods to solve this problem. Perform these methods carefully, and you will be free of this error in no time.

Working Method : –

On your keyboard, press the Windows logo key and X (at the same time) to get the quick-access menu.

1 – Click Device Manager.

2 – Click on Audio Inputs and Outputs

3 – Click Realtek Digital Output

4 – Click Driver, Update Driver

5 – Browse my Computer for driver software

6 – click Let me pick from list

7 -click on generic software device.

Hope it is fixed. If it does not get fixed, move on to next method given below.

Method 1 – Confirm it’s a Driver Problem

Before beginning with the methods of solving the issue, you will have to make sure it’s the driver which is causing the problem. Why? Because, you may be getting the driver failure error message, but still it could be some other issue. We will get back to that later in the methods. First, we will check if it’s the driver issue or not.

 

Step 1. Right-click on the Start menu button and select Device Manager.

 Device Manager

Step 2. Here, expand Sound, video and game controllers.

Expand Sound, Video And Game Controllers

Step 3. Under Sound, video and game controllers, you will find High Definition Audio Device or Realtek High Definition Audio. Here you have to make sure if there is a yellow exclamation mark or a question mark on its icon. If it’s there, then it means it’s a driver issue.

Realtek Hd Audio

Note: If Sound, video and game controllers or High Definition Audio Device / Realtek High Definition Audio is missing from the device manager, you can perform method 2 to fix it.

 

As you have made sure it’s a driver issue, you can now move on to the third method, where we will try to fix the issue. Skip method 2.

 

2. Add Legacy Hardware option to Install Hardware

This method should only be performed if Sound, video and game controllers or High Definition Audio Device / Realtek High Definition Audio is missing from the Device Manager.

 

Step 1. Right-click on the Start menu button and select Device Manager.

Device Manager

Step 2. Go to the drop-down Action menu and select Add legacy hardware.

Add Legacy Hardware

Step 3. The last step will open a pop-up window. Here click Next on the first screen.

Add Hardware Next

Step 4. Select Search for and install the hardware automatically (Recommended), and click on Next.

Search And Install Hardware Automatically

Follow the rest of the on-screen instructions. After the process’ completion, you will find the Realtek Audio Device in Device Manager. Check if this has solved the problem for you. If not, follow the next method.

 

 3. Update Drivers

In this method, we will try and fix the problem by updating the Realtek High Definition Audio driver. The driver might be outdated or corrupt, which could have led to the issue. Follow the steps mentioned below to perform this method.

 

There are two ways to perform this method.

 

Method 1 – Automatically

 

Step 1. Right-click on the Start menu button and select Device Manager.

Device Manager

Step 2. Expand Sound, video and game controllers and right-click on High Definition Audio Device or Realtek High Definition Audio. Select Update Driver.

Update Realtek Hd Audio

Step 3. Now, select Search automatically for updated driver software.

Search Automatically For Updated Driver Software

After performing the last step, the computer will try to search for the latest driver on the internet. It will download and install them automatically. After the updating process is done, you should restart your computer.

 

Method 2 – Manually

To update the driver manually, you will have to download the driver update from the internet.

 

Step 1. Go to Realtek’s website.

 

Step 2. Here, mark the box beside I accept to the above, and click on Next.

Realtek Website

Step 3. Now, you will have to select the correct driver according to your Windows operating system. Click on Global in front of the version description to download the driver update.

Note: If you are not sure if your Windows OS is 32bits or 64 bits –
Go to Cortana, type About and press Enter. Check the System Type.

 

Realtek Driver Download





Step 4. When the executable driver update file has downloaded, double-click on it and follow the on-screen instructions to install the driver.

 

Step 5. When the updating process is complete, Restart your computer.

 

This should fix the issue. But, if you are still facing the same problem, perform the next method.

 

 

4. Remove Driver

In this method, we will let Windows handle the problem. We will remove the device and the Windows will automatically install it, along with its driver.

 

Step 1. Right-click on the Start menu button and select Device Manager.

 Device Manager

Step 2. Expand Sound, video and game controllers and right-click on High Definition Audio Device or Realtek High Definition Audio. Select Uninstall Device.

Uninstall Realtek Hd Audio

Step 3. Restart your computer.

 

When the computer restarts, Windows will automatically detect the audio hardware as a new hardware. It will then install it automatically. When it’s done, you can update its driver using Method 3.

 

This should solve the problem. If you are still facing the issue, perform the next method.

 

5. Turn Off Audio Enhancements

In this method, we will try to fix the issue by turning off audio enhancements. Follow the steps to perform the method.

 

Step 1. Go to Cortana and type Sound. Select the same from the results.

Sound Cortana

Step 2. Under the Playback tab, you will see connected audio devices. Click on the default device to select it, and then select Properties.

Realtek Default Device Properties

Step 3. Go to the Enhancements tab and mark the box beside Disable all sound effects. Don’t click on OK and don’t close the pop-up window.

Disable Enhancements

Step 4. To check if this has solved the issue, play any music in the background. If it works, click on OK. If it doesn’t work, click on Cancel.

Sound Enhancements Okk Cancel

Step 5. Go back to step 2 and repeat the steps on another default device (if you have more than one).

 

This should fix the driver issue. If the problem is still causing you trouble, try the next method.

 

 

6. Volumes, Cables and Different Audio Formats

If none of the above mentioned methods worked, then most probably it is not the driver causing the problem. You should now check the cables connecting the speakers to your computer. Make sure there are no cuts on it.

Also, many applications and speakers have volume controls of their own. Check them and turn them all up.

Sometimes, audio codecs don’t support certain audio formats. If your computer is not a new one, this could probably be the issue. Try different audio format files and check if the problem still persists.

If you are still unable to hear any sound from the speakers, then either the speakers are not working, or the audio codec hardware has malfunctioned. Take your computer to the manufacturer’s customer care centre and ask them to repair it.

 

We hope we were able to help you solve this problem. If you were able to solve this error using some other method, or if you have any issues, don’t forget to mention them below in comments.


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