Fix Windows Store Acquiring License error on Windows 10

Windows Store uses the same license as your Windows Operating System. However, at times the Operating System reads the license fine while the Store doesn’t. In this case, the Window Store application remains stuck at the acquiring license stage.

Windows Store Acquiring License error on Windows 10

Windows Store Acquiring License Error On Windows 10


One thing to be understood is that the Windows Store application needs to connect to the Internet to understand any changes and work. Please connect the system to the Internet and retry.


The causes behind this issue could either be with the Microsoft account used to log in to the Microsoft Store or the Store application itself. It might have also been caused by a virus or malware modifying the files of the system.

Preliminary steps

1] Update Windows. Since this is a known and reported issue, Microsoft would probably pus a fix in form of a Windows Update. We could install the update to resolve the issue. Here’s the procedure for performing a Windows Update.

Check For Updates


2] Run a full system anti-virus and anti-malware scan.

3] Perform an SFC scan to replace missing or corrupt files. Here’s the procedure for an SFC scan.


Sfc Scan


4] Run the Microsoft Account and Windows Store Troubleshooter. Go to Settings >> Updates and Security >> Troubleshoot. Select the Microsoft Account and the Windows Store Troubleshooter.

Windows Atore Troubleshooter Min


If the problem Still persists, proceed with the following solutions:

Solution 1] Clear Windows Store cache

1] Search for Command Prompt in the Windows Search bar and right-click on it. Select Run as Administrator.

2] Type the command wsreset and press Enter to execute it.



3] Restart the system.


Solution 2] Re-register Windows Store

1] Right-click on the Start button and select Windows Powershell (Administrator).

Powershell Admin


2] Type the following command and press Enter to execute it:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}



3] Restart the system.

Solution 3] Check the Data and Time

If the date or time on the system is incorrect, the Windows Store would be unable to read the license. This needs to be checked before anything else. In case the date or time is incorrect, it could be corrected as follows:

1] Search for Control Panel in the Windows Search bar and open it.

Search For Control Panelin The Windows Search Bar


2] Select Date and Time from the options.

Date And Time In Control Panel


3] In the Internet Time tab, click on Change Settings. It would need Administrator permissions.

Internet Time Change Settings


4] Check the box corresponding to Synchronize with an Internet Time server.

5] Select a different time server from the drop down.

Choose Internet Time Server


6] Click on Update now and then on OK.

7] Try launching the Windows Store after fixing the Date and Time.

Solution 4] Restart the system in clean boot mode and find the troublesome app

It might be that some troublesome app associated with Windows store might be causing the issue. In this case, restart the system in Clean Boot mode. Here’s the procedure for the Clean Boot. Once we have found the troublesome app, it could be uninstalled as follows:

1] Click on the Start button and then on the gear-like symbol to open the Settings window.

2] Select Apps >> Apps and features.

3] Click on the troublesome app and select Uninstall to uninstall the app.

Hope it helps!